You buy the content but who owns the data?
Amazon Pulls Already-Purchased Books from Kindle caught my eye. Interesting concept going on here. I pay for something that is delivered to me. When the manufacturer decides they do not want to supply the item any more, they retrieve the item without my permission and give me my money back.
I understand the issue was a copyright infringement but does that allow retrospective application of the solution on a customer who has already legitimately purchased the item? That's like buying a hard copy book at a book store and when you get home the pages are blank. In the meantime, the store has left you a message informing you that your money has been refunded.
Is that doing business and making customers happy? Related Post - Are PCs becoming dumb terminals