Sterling liquidator’s letter

As I’ve written before, I filed a claim for my redundant Sterling tickets with my credit card issuer on 29 October providing them with all the required information.

Saturday I received a letter from my card issuer saying that they also needed a copy of the liquidator’s letter to prove that Sterling Airlines is no longer trading.

I rang them up and said that to my knowledge the liquidator had not made a letter available to the public, but that Sterling Airlines’ website clearly states that the airline has filed for bankruptcy.

The representative visited the website, while I was on the phone with her, and said that they would be happy to accept this as the liquidator’s letter provided I forwarded them a print-out of the Sterling website announcement.

While I was printing, I ran a quick search for the Sterling liquidator’s letter and found a referral letter proving Sterling’s bankruptcy from The Civil Aviation Authority (CAA). The CAA recommends including their referral letter with your claim to your credit card issuer.

So if you also receive a request from your credit card issuer to prove that Sterling Airlines no longer exists, you can forward them either or both of these:

• The CAA referral letter (PDF)
• a print-out of the Sterling Airlines’ website statement.

Related Articles

File a claime for your sterling tickets
Sterling Airlines Gone Bust

TAGS: Sterling liquidator's letter, travel