Avis UK does try harder
Unrelated to my “Let Avis Have It” post yesterday, I’m sure, but Avis UK has now added a paragraph on its blog about posting comments.
They do indeed moderate comments, (and who can blame them, I have to do the same here to keep the disgusting spam out), but they promise “not to cut something just because it’s not favourable to Avis.”
So there you have it, Avis UK really does want your feedback. Not only that they seem to act on it too. One customer left a comment yesterday regarding an unsolved, two-year old complaint about excessive charges. A few hours later he had not only received a response from Avis, he had also received a full refund, according to comments posted on Avis’ We Try Harder blog.
Avis UK really does try harder, it seems! (No, I have not been paid to say that, nor am I in any way affiliated to Avis.) So when is Avis Curaçao launching their blog?
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